Privacy Policy for Gemma Hill Eyecare Limited
At Gemma Hill Eyecare Limited we are committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services or interact with us in any way. By accessing or using our services, you consent to the practices described in this policy.
Who We Are
Our website address is: https://hilleyecare.co.uk.
Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, address, contact details (such as phone number and email address), date of birth, medical history, insurance information, and any other information you provide to us.
- Health Information: We may collect information about your eye health, vision prescriptions, eye conditions, and any treatments or services you receive from us.
- Usage Information: We may automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, and browsing history.
How We Use Your Information
We may use the information we collect for the following purposes:
- Providing Services: To provide you with optometry services, including eye exams, vision tests, and eyewear prescriptions.
- Communication: To communicate with you about your appointments, test results, treatment options, and other relevant information.
- Improving Services: To improve our services, website functionality, and customer experience.
- Marketing: With your consent, to send you promotional materials, special offers, and information about our products and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
Disclosure of Your Information
We may disclose your information to the following parties:
- Service Providers: We may share your information with third-party service providers who help us operate our business and provide services to you.
- Healthcare Providers: We may share your health information with other healthcare providers involved in your treatment, such as ophthalmologists or medical specialists.
- Legal Requirements: We may disclose your information when required by law or in response to valid legal requests, such as court orders or government inquiries.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable precautions to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to certain processing activities or request restrictions on how your information is used.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Gemma Hill, 19B Bridge Street, Linwood, PA3 3DB. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.